SERVICE AND SUPPORT

Samson Medical Technologies (SMT) takes pride in offering one of the finest service programs in the industry. We provide ongoing support to your operators and we ensure that your systems operate with optimal functionality at all times. SMT’s field service engineers are some of the most advanced in the aesthetic and medical equipment industries. They are trained and certified on all SMT’s technologies and each technician is either certified or holds an accredited degree in electronics. Our service engineers are trained to take care of your service needs promptly and efficiently. We believe that without good service a good business cannot survive, and we live by that motto. We therefore proudly stand by a 24-48-hour technical response time, after a call is received.

CLINICAL

SMT delivers excellent and effective training support through continuous and on-going clinical education with all customers. Our National Clinical Educator delivers effective training advice and support across all SMT’s technologies.

MARKETING

SMT’s Marketing Team comprises of industry specialists across all marketing mediums. We promote our technologies not only to physicians and business owners, but to end-users. This educates and creates awareness for our products to end-users, which in turn drives them into our partners’ businesses.